Privacy Policy


At Auto Carplay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails (only if you have opted in)

3. Payment Security

We do not store your complete payment card details on our servers.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping carriers

  • Marketing and analytics providers

  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Personalize shopping experiences

You can disable cookies through your browser settings, although some website features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal and accounting obligations

  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

  • Withdraw consent at any time

  • Request a copy of your data

To exercise these rights, please contact us using the information below.

8. GDPR Compliance (European Customers)

If you are located in the European Economic Area (EEA), we process your personal information under lawful bases including:

  • Contract fulfillment

  • Legal compliance

  • Legitimate business interests

  • Your consent

You have the right to lodge a complaint with your local data protection authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss or theft

  • Alteration

  • Disclosure

While no method of transmission over the internet is completely secure, we strive to protect your information using industry-standard security practices.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of any third-party services they use.

11. Children's Privacy

Our products and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

 

By using our website, you agree to the terms of this Privacy Policy.